Tq99's Privacy Policy — Your information is completely safe with us

1 Scope and Applicability

Tq99 (https://tq99.fun) is one of Bangladesh's most popular online gaming and Sports Betting platforms. We place the highest priority on our users' privacy. This Privacy Policy explains how tq99 collects, processes, stores, and protects your personal information.

By using the tq99 website or app, you agree to this Privacy Policy. You must be 18 or older, and it is assumed that you have registered on this platform voluntarily.

2 What Types of Information Are Collected

Tq99 collects only the information necessary to provide you with the best service and maintain platform security. The data we collect falls into two categories:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Bank account or mobile banking details (bKash, Nagad, Rocket)
• National ID Card (for KYC verification)
• Username and password

2.2 Automatically Collected Information

• IP Address & Device Type
• Browser type and operating system
• Time spent on site and pages visited
• Login time and location data
• Gaming History & Betting Patterns

3 Purpose of Data Use

Tq99 uses your information only for specific, legitimate purposes. The table below transparently outlines what data is collected and how it is used:

Your information will not be used for any purpose beyond those stated above. tq99 does not share your data with any advertising network or data broker.

4 Data Sharing with Third Parties

Tq99 may share information with third parties in limited circumstances and under strict confidentiality agreements. These circumstances include:

• Payment Providers: To process transactions exclusively through payment services such as bKash, Nagad, and Rocket.
• Legal Obligations: Data may be disclosed under lawful orders from the Government of Bangladesh or a court of law.
• Fraud Prevention: To detect fraud in coordination with cybersecurity agencies.
• KYC Verification: With authorized identity verification service providers.

5 Cookies & Tracking Technologies

Tq99 uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device. We use three types of cookies:

• Essential Cookies: Required for login sessions and security. The platform cannot function without these.
• Performance Cookies: Used to monitor site speed and performance. Fully anonymized.
• Preference Cookies: To remember your language, theme, and other preferences.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6 Data Protection Methods

Tq99 follows the highest industry standards to protect your information. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — applied at account login.
• Regular security audits and penetration testing.
• Restricted access controls — only authorized staff may access user data.
• Firewall and anti-DDoS protection.
• Automatic account lock upon detection of suspicious activity.

7 Data Retention Period

Tq99 retains your information for defined periods, depending on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 3 years after account closure.
• Log Files & Device Information: Up to 12 months.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

Under tq99's Privacy Policy, you are entitled to the following rights:

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may object to your data being used for specific purposes.
• Right to Data Portability: You can request an export of your information in a specified format.
• Right to Opt Out of Marketing: You can opt out of promotional emails or messages at any time.

9 Minor's Privacy

Tq99 is strictly for users aged 18 and above. We do not collect information from minors under any circumstances. Age verification is mandatory at registration.

If we become aware that a minor is using our platform, their account will be suspended immediately and all collected data will be deleted. Parents or guardians may contact us directly regarding this matter.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. tq99's data protection team is always here to help.