Tq99's Terms and Conditions — Complete Guide

1 General Terms & Applicability

By accessing the tq99 platform or creating an account, you confirm that you have read and agreed to these Terms and Conditions in full. These terms constitute a legally binding agreement between tq99 and the user. If you disagree with any of these terms, please refrain from using our platform.

Tq99 reserves the right to update these Terms and Conditions at any time. You will be notified of any changes via your registered email or a platform notification. Continued use of the platform after an update constitutes acceptance of the revised terms.

2 Account Registration and Eligibility

2.1 Age & Eligibility Requirements

You must be at least 18 years old to open an account on tq99. Account registration by minors is strictly prohibited. tq99 may request proof of age at any time. If age verification fails or false information is provided, the account will be suspended immediately and all winnings will be voided.

2.2 Single Account Policy

Each individual may only open one tq99 account. If the same person creates multiple accounts, all accounts will be closed and any associated bonuses will be cancelled. Multiple accounts detected from the same IP address, device, or payment method will be flagged as duplicates.

2.3 Obligation to Provide Accurate Information

You must provide your correct name, mobile number, and other details at the time of registration. Inaccurate or false information will cause account verification to fail and may result in withheld withdrawals. The name registered on tq99 must match the name on your payment account.

• Providing accurate and truthful information during registration is mandatory.
• Keep your account password confidential and do not share it with anyone.
• Report any unauthorized access to your account to tq99 immediately.
• Selling, transferring, or renting your account to another person is strictly prohibited.

3 Deposit, Withdrawal, and Payment Policy

3.1 Deposit Terms

The minimum deposit on tq99 is BDT 500. You can deposit using bKash, Nagad, or Rocket. Funds are typically credited to your tq99 wallet within a few minutes. If there is a delay due to payment network issues, please contact our support team.

3.2 Withdrawal Terms

The minimum withdrawal amount is BDT 1,000. Withdrawals can only be made to the same payment method used for the deposit. Once account verification is complete, withdrawals are typically processed within 15 minutes.

3.3 Payment Verification (KYC)

Tq99 may request a copy of your national ID or passport at any time to verify your identity. This process is in place to protect your security and funds. Withdrawals above certain amounts may be held until KYC documents are submitted.

• The name on the withdrawal must match the name on the deposit.
• Use of third-party payment accounts is prohibited.
• Daily withdrawal limit up to BDT 50,000.
• Tq99 reserves the right to verify suspicious transactions.

4 Bonus & Promotional Offer Terms

4.1 Welcome Bonus

New members at tq99 receive a 100% welcome bonus on their first deposit. A minimum deposit of BDT 500 is required to qualify. The maximum bonus amount is BDT 10,000. To withdraw bonus funds, the combined total of the deposit and bonus must be wagered 30 times (wagering requirement).

4.2 Wagering Requirements

Each bonus has its own wagering requirement, which is clearly stated on the offer page. If the wagering requirement is not met within the specified time, the bonus will be forfeited. For Sports Betting bonuses, bets placed at odds below 1.5 will not count toward the wagering calculation.

4.3 Bonus Abuse Prohibited

If bonuses are abused through multiple accounts or any other method, tq99 may cancel all such bonuses and suspend the accounts involved. Arbitrage betting and bonus hunting are strictly prohibited.

5 Betting Rules & Gaming Conditions

5.1 Sports Betting

When placing bets on Sports Betting at tq99, review each bet carefully before confirming. Once a bet is confirmed, it generally cannot be cancelled. However, a cash-out option may be available under specific conditions before the event begins.

5.2 Event Cancellation & Postponement

If a sports event is cancelled or postponed, the related bet will be voided and the stake returned. Whether a rescheduled event's bets carry over to the new date is subject to tq99's discretion.

5.3 Casino and Slots

All casino games and slots on tq99 use internationally certified RNG (Random Number Generator) technology. The RTP (Return to Player) rate for each game is displayed on its game page. If a technical error affects the outcome of any game, tq99 reserves the right to void the bet in question.

• Minimum bet amounts may vary depending on the game.
• Placing bets through multiple accounts is prohibited.
• Match fixing or any form of unethical conduct is strictly prohibited.
• Winnings obtained by exploiting technical errors will be considered void.

6 Responsible Gaming Policy

Tq99 is firmly committed to responsible gaming. We want every member to enjoy gaming as entertainment, not as a dependency. To support this, tq99 provides the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily lock your account for a set period.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 6 months.
• Reality Check: Receive periodic reminders about your gaming time.

Contact our support team for any assistance related to gaming addiction. For more information, please visit our Responsible Gaming Page Read.

7 Account Closure and Restrictions

Tq99 reserves the right to suspend or permanently close any account without prior notice in the following cases:

• Registering with false information.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Using hacking, scripts, or automated tools.
• Use of an account by a person who is underage.
• Suspected money laundering or illegal activity.

Upon account closure, any legitimate balance will be returned. However, bonuses or winnings obtained through fraudulent means will be forfeited.

8 Privacy and Data Protection

Tq99 takes the security of your personal information very seriously. We use SSL encryption and advanced cybersecurity technology to keep your data safe. Your information is never sold to third parties. It may only be shared with relevant authorities when legally required or in cases of fraud investigation. For more details, please visit our Privacy Policy Read.

9 Limitation of Liability

Tq99 is committed to providing reliable service at all times. However, tq99 will not be held liable in the following circumstances:

• Bets or games interrupted due to loss of internet connection.
• Deposit or withdrawal delays caused by a third-party payment provider.
• Temporary service interruptions caused by unexpected technical issues or server downtime.
• Any loss resulting from the user's own negligence or error.

For any disputes or complaints, please contact our support team first. We are committed to resolving issues promptly and fairly.

10 Contact & Support

If you have any questions or concerns about these Terms and Conditions, please get in touch with us. tq99's support team is available 24/7 to assist you.

Our average response time is just 2 minutes. Complex issues are typically resolved within 24 hours.